![]() Alternatively, you can open the Get Help app by going to Start and typing in “ Get Help.” This will open up a chat with a virtual assistant, if none of the solutions that the bot provides help, you’ll get a chance to talk to a live person.You should be able to find a solution here. To do this, go to, type in “ HEIC,” “ HEIF,” or “ HEVC,” and take a look around the available threads.The best way to go here would be to contact Microsoft’s tech support. Still, they involve accessing specific registry/BIOS settings that are pretty touchy. However, the problem may run a bit deeper. One of these solutions should’ve fixed your HEIC/HEVC issue. Perform the above steps related to downloading and installing the extensions. That will uninstall the app from your computer. To do this, navigate to the Apps window again, find the HEIC/HEVC extension entry and click it.If this doesn’t work, you’ll have to reinstall them. ![]() Quit Photoshop Get the HEIF Image Extensions - The HEIF Image Extension enables Windows 10 devices to read and write files that use the High Efficiency Image File (HEIF) format. If this is the case, you need to reset the extensions. Install HEIC/HEVC codecs To successfully import HEIF/.heic files, download and install both of the HEIF and HEVC Extensions directly from Microsoft. However, things can sometimes malfunction on Windows. The guide from above should help you use the HEIC and HEVC features. If you’ve found your provider, enter your phone number, click Next, and follow the instructions.Īfter that, you’ll be able to download the HEVC extensions. The mobile phone option works with Sprint and Verizon, so if you are with neither of these two, you won’t be able to use the third option.The second method will request your PayPal login credentials. The first method will have you enter your credit card information. Using your credit/debit card, using a PayPal account, or through a mobile phone. ![]() Click Get started! Add a way to pay or just hit Next.
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